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Video Conferencing/Audio Conferencing Survey

Video Conferencing/Audio Conferencing Survey

This questionnaire is designed for assessment of current audio/video conferencing environments. Upon receipt of the questionnaire, SYNNEX and its vendor partners will review and recommend a custom-designed solution.

Free Audio/Video Assessment
Company Name*
Contact Name*
Phone*
Email Address*
1. Are your employees located at one site or will you need to have communication among several sites around the country or world?*
- One site
- Multiple locations
2. How do you communicate with your staff, now? (Check all that apply)*
- Email
- Enterprise-quality video conferencing such LifeSize, Vidyo, ClearOne, Radvision, or Polycom
- Conference calls
- Free services such as Skype, Tango, or FaceTime
- Phone or Text
- Web conferencing such as OmniJoin, GoToMeeting, Join Me, or Blue Jean Network
- Other
Other means to communicate with staff
3. If you invested in a video conferencing system, how many callers would typically be present on a call?*
- 1-5
- 6-10
- 11-20
- 20 or more
4. In your company, when people meet to collaborate, where do you they meet?*
- Small "team" rooms (seats 4-6)? How many?
- Large room (board room, large conference room – seats up to 20)? How many?
- Individual Offices How many?
When people meet to collaborate, how many?
5. Do any of your employees regularly work from home?*
- No, everyone is on site
- Yes. How many?
Number of employees who regularly work from home
6. Would you prefer the convenience of an all-in-one video conferencing solution ("Video in a Box"), or would you prefer to specify and assemble components and install yourself (microphones, stand, speakers, display, etc.)?*
- Wish to design system and order components ourselves
- We want a "Video in a Box"-type solution
- Need a system designed by videoconferencing solution professionals
- Not sure
7. How many of your staff members travel frequently and need to stay in touch with the office?*
- 1-5
- 5-10
- 10-20
- 20 or more
8. How frequently do you communicate with people outside your business?*
- Rarely
- Occasionally
- Frequently
9. What is most important to you when considering a video conferencing solution for your business (check all that apply)?*
- High-quality screen resolution for each participant on a video call
- Low price point
- Ability to upgrade without replacing or adding hardware
- Ability to install and configure ourselves
10. Is it necessary for your new video conferencing solution to integrate with legacy video conferencing solutions, such as:*
- LifeSize
- ClearOne
- Vidyo
- Cisco
- Polycom
- Radvision
- Other
Other video conferencing solutions for integration
11. When your employees have to stay connected on the road, how do they do that now (check all that apply)?*
- Smartphones
- Cellphones
- Android or Windows Tablets
- PC laptop
- Mac laptop
- iPad
12. Features that are essential to you (check all that apply).*
- Train teams in different time zones
- Broadcast meetings to satellite locations
- Record seminars, trainings, and other content for employees to watch on demand
- None of these
13. How do you accomplish these things today?*
- Rely on email
- Recorded seminars, trainings, and other meetings to watch later
- Employees fly in or drive in for trainings
- We communicate by conference call
- Group calls from conference rooms
- Call-ins from workstation
14. Do your IT people train your staff on new technologies, processes, and corporate systems?*
- We don't have an IT staff
- We use online training classes when available
- We have an internal training team
- We hire outside professionals to train our staff
- None of the above
15. With whom do you communicate most often outside your organization (Check all that apply)*
- Clients and customers
- Professional services firms (Legal, consulting, ad agency, etc.)
- Job candidates
- Partners, suppliers, and vendors
- Other
Other contacts outside your organization
16. How do you prefer to deploy new IT initiatives?*
- Hardware
- As virtual machine software
- Cloud-based
- Combination
17. What are some of the biggest challenges that your IT team faces (check all that apply)?*
- Supporting employees in many locations
- Keeping hardware and software up to date
- Having the resources to implement new technologies
- Keeping staff up to speed on new systems and processes
Audio Conferencing
1. What current phone system would an audio conferencing unit be tied into:*
- Avaya IP Office
- Nortel VCM
- Siemens OpenScape Office
- Shortel
- NEC
- Mitel
- Other
Other phone system would an audio conferencing unit be tied into
2. Where do you plan to sit during an audio conference*
- Conference Room
- Office
- Home Office
- Other remote locations (hotel, airport)
3. How big is your conference room, approximately?*
- Small (8X20)
- Medium (10X12)
- Large (20X24)
4. Do you have any glass walls in your conference room?*
- Yes
- No
5. How high is the ceiling in your conference room?*
- 8"
- Standard 10"
- 12"
- 15" or more
6. Do you need to be able to record calls?*
- Yes
- No
7. What type of PBX or port will your phone be connected to?*
- Analog
- Digital
- IP
8. Is there support on your PBX phone system for an analog station?*
- Yes
- No
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